| About Us Merrick & Day Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@merrick-day.com |
Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to be able to satisfy the order.
We accept credit card payment. If you are shopping from outside of the United Kingdom, place your order and your credit card company will convert the transaction to UK Pounds or your own currency.
We accept Visa, Mastercard, Switch, Maestro and American Express. You may send your credit card information via phone, fax, snail mail or over the Internet. |
Shipping and Handling Orders received by 12.00 noon Monday to Friday are normally despatched the same day and delivered the next working day, subject to stock availability. (UK Mainland only excluding Highlands).
The standard delivery and packing charge is at the following subsidised rates:
U.K. Mainland - £5.50 ex vat for orders up to £120.00 ex vat and free of charge thereafter.
Scottish Islands, Orkney, Shetland, Isle of Man and Isle of Scilly - £29.50 for orders up to £120.00 ex vat and £24.00 thereafter.
Northern Ireland - £18.50 for orders up to £120.00 ex vat and £13.00 thereafter.
Other areas please contact us for a quotation. |
Delivery Schedule Orders received by 12.00 noon are normally delivered the next working day after shipment by Amtrack, subject to stock availability.
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| Back Orders If your item is not in stock, we will back order for you. You will always be contacted with the option to cancel your order if you would rather not wait. |
| Tax Charges For orders made from the UK or the European Union, 17.5% VAT is added. All other orders are VAT free and you should click the exempt button to reduce VAT to zero . |
| Credit Card Security All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee. |
| Reaching Us If you need to reach us, please email us on sales@merrick-day.com, alternatively, you can phone us on 08707 570980 or fax us on 08707 570985 or write to us at Redbourne Road, Redbourne, Gainsborough. Lincolnshire. DN21 4TG. England. |
Privacy Policy Merrick & Day do not disclose buyers information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' option.Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
We may on occasion email you with details of new products or services. This will, however, be kept to a minimum. |
| Returns Policy We will refund purchase price (excluding carriage) for items returned in good condition within seven days of delivery. The cost of return carriage is at customer expense. It is important that returned goods are packed well to avoid damage in transit. |
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